Wednesday, April 18, 2007

Massive Blackberry Outage

It's not you. It's them.

This affects the entire western hemisphere, apparently. RIM stock is also trading down this morning in New York.

CNN Money Reports:

NEW YORK ( -- A massive system wide failure of the BlackBerry network has brought emails to a halt for users of the handheld communication devices Wednesday morning, according to a report from a New York TV news channel.

As of Wednesday morning the Blackberry Customer Support Center has a recorded message that says the following: "Please be advised that we are currently experiencing service interruptions that are causing delays in sending and receiving messages."

"We apologize for the inconvenience and will provide updates as soon as they become available," the message said.

The problem, which started at 8 p.m. ET Tuesday, affected Blackberries throughout the Western hemisphere by preventing emails from being pushed to the handheld devices, according to WNBC.

Research in Motion (Charts) (RIMM), which makes Blackberry device and runs the system, was not immediately available to comment on the outage.

RIMM stock is trading is sharply lower in pre-market trading.

Research in Motion is trying to reset the system but expects the problem to last into the morning, the report said.

Even when the system is reset, users will experience delays as the company processes through the backlog of email messages, WNBC reported.

According to documents filed with the U.S. Securities and Exchange Commission, Research in Motion had approximately 8 million Blackberry subscribers worldwide in 2007.

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